Privacy Policy
This Privacy Policy agreement is effective as of: November 10th, 2020
Venktas Enigma Pvt. Ltd. ("Bocxy") values your privacy. In this
Privacy Policy ("Policy"), we describe
the information that we collect about you when you visit our online
platform, www.bocxy.com (the
"Website") and use the services available on the Platform
("Services"), and how we use and disclose that
information.
If you have any questions or comments about the Privacy Policy,
please contact us at
enquiry@bocxy.com. This Policy is incorporated into and is subject to
the Bocxy Terms of Use, which
can be accessed at www.bocxy.com. Your use of the
Platform and/or Services and any personal
information you provide on the Platform remains subject to the terms
of the Policy and Bocxy's Terms
of Use.
In terms of the Information Technology (Intermediaries Guidelines)
Rules, 2011 and the Information
Technology (Reasonable Security Practices and Procedures and
Sensitive Personal Data or Information)
Rules, 2011, any grievance or complaint may be intimated to Dinesh
Kumar, Chief Operating Officer, who
may be reached at No.43, Brindavan Street Extn., West Mambalam,
Chennai - 600033, Tamil Nadu, India.
The complaint shall be redressed within a period of 1 (one)
month.
A. Collection of Your Personal Information
1. COLLECTION OF PERSONAL INFORMATION
“Personal information” is defined to include information that whether
on its own or in combination with
other information may be used to readily identify or contact you such
as: name, address, email address,
phone number etc.
We collect personal information from Channel Partners offering their
products and services. This
information is partially or completely accessible to all visitors
using Bocxy’s website or mobile
application (hereinafter, Platform), either directly or by submitting
a request for a service. Channel
Partners and customers are required to create an account to be able
to access certain portions of our
Platform, such as to submit questions, participate in polls or
surveys, to request a quote, to submit a bid
in response to a quote, and request information.
Channel Partners, if and when they create and use an account with
Bocxy, will be required to disclose
and provide to Bocxy information including personal contact details,
bank details, personal
identification details (such as PAN card, Aadhar card, phonebook,
call logs etc.) and participate in polls or
surveys or feedbacks etc. Such information gathered shall be utilized
to ensure greater customer
satisfaction and help a customer satiate their needs. The type of
personal information that we collect from
you varies based on your particular interaction with our Website or
mobile application.
Consumers: During the Account registration process and during your
usage of Bocxy’s website or
application, we will collect information such as your name, postal
code, telephone, email address and
other personal information. You also may provide us with your,
mailing address, and demographic
information (e.g., gender, age, political preference, education, race
or ethnic origin, and other information
relevant to user surveys and/or offers). We may also collect personal
information that you post in your
Offer, Profile, Wants, or Feedback, and any comments or discussions
you post in any blog, chat room, or
other correspondence site on the Website or mobile application, or
any comments you provide during
dispute resolution with other users of the Website or mobile
application.
Channel Partners: If you are a Channel Partner and would like to post
any information about yourself, we
will require you to register for an Account. During the Account
registration process, we will collect your
business name, telephone number, address, zip code, travel
preferences, a description of your services, a
headline for your profile, first and last name, and email address.
Other information may also be required
to be provided to Bocxy whilst you avail and use Bocxy’s website or
application. In addition, you
may, but are not required to, provide other content or information
about your business, including
photographs and videos. We also may collect payment information, such
as credit card information, from
you.
Background Verification: The Channel Partner acknowledges that as
part of the on-boarding process, the
Company or an entity /agency appointed or nominated by the Company
(“Verifier”), may undertake
background verification checks of the Channel Partner in order to
authenticate inter alia the genuineness
and competency of the Channel Partner. In light of the above, the
Channel Partner expressly consents to
and acknowledges the following:
i)
The Channel Partner does not and will not have any objection to Bocxy
sharing the Channel
Partner’s personal information and documents, including but not
limited to name, gender, date
of birth, addresses, mobile number, email, education record,
employment record, Aadhaar
number, other government issued IDs such as Voter ID, PAN card,
driving license etc.
(collectively “Proprietary Information”) with the Verifier for the
purpose of background checks
and verification.
ii)
The Channel Partner authorizes the Verifier to securely store the
Channel Partner’s Proprietary
Information on their platform and understands that the Verifier shall
endeavor to ensure
confidentiality of the same.
iii)
The Channel Partner acknowledges that the digital record of the
Proprietary Information on the
Verifier’s platform shall be accessible to Bocxy and Bocxy and their
authorized
users/partners/affiliates/contractors shall be entitled to access and
update such digital record
on the Verifier’s platform, including data, documents, certificates,
verification reports,
references, testimonials, etc. and shall be entitled to use the
related services provided via the
Verifier’s platform.
iv)
The Channel Partner acknowledges that if the Channel Partner is
desirous of editing and/or
deleting its digital record from the Verifier’s platform, it shall be
entitled to do so by sending an
email to such email address of the Verifier which shall be
immediately provided by the Company
to the Channel Partner, and in such a manner as the Verifier requires
the same.
v)
Bocxy reserves its right to take appropriate actions (in its sole
discretion) pursuant to the
outcome of the background check and verification.
Bocxy reserves the right to record the conversations between Channel
Partners and consumers
facilitated by Bocxy through the messaging/chat mechanism on the
platform or the calls made through
the virtual numbers provided to safeguard the privacy of consumers
and Channel Partners. All the
chat/messaging logs or call recordings can be used to but not limited
to monitor and prohibit abuse,
safeguard the rights of consumers and Channel Partners, resolve
disputes.
If we deem it necessary, in our sole and absolute discretion, we may
also ask for and collect supplemental
information from third parties, such as information about your credit
from a credit bureau (to the extent
permitted by law), or information to verify any identification
details you provide during registration.
2. COLLECTION OF PERSONAL INFORMATION FROM SOCIAL NETWORKING
SITES
You may log into our Platform through your Facebook account. If you
do so, you must enter the email
address and password that you use for your Facebook account. We will
ask that you grant us permission
to access and collect your Facebook basic information (this includes
your name, profile picture, gender,
networks, user IDs, list of friends, date of birth, email address,
and any other information you have set to
public on your Facebook account). If you allow us to have access to
this information, then we will have
access to this information even if you have chosen not to make that
information public.
We store the information that we receive from Facebook with other
information that we collect from you
or receive about you. Facebook controls the information it collects
from you. For information about how
Facebook may use and disclose your information, including any
information you make public, please
consult Facebook's privacy policy. We have no control over how any
third party site uses or discloses the
personal information it collects about you.
3. COLLECTION OF AUTOMATIC INFORMATION, USE OF COOKIES AND OTHER
TRACKING DEVICES
We and our third-party service providers, which include ad networks,
use cookies, web beacons, and other
tracking technologies to collect information about your use of our
Website and Services, such as your
browser type, your ISP or operating system, your domain name, your
access time, the URL of the previous
website you visited, your page views, your IP address, and the type
of device that you use. We also track
how frequently you visit our Platform and use our Services. We use
this information (including the
information collected by our third-party service providers) for
Platform analytics (including to determine
which portions of our Platform are used most frequently, what our
users like/do not like), to assist us in
determining relevant advertising (both on and off our Platform), to
evaluate the success of our advertising
campaigns, and as otherwise described in this policy. Currently, we
do not honor browser requests not to
be tracked.
We may obtain your device ID, which is sent to Bocxy 's servers and
used in fraud prevention efforts.
Cookies: We and our third party service providers collect information
from you by using cookies. A cookie
is a small file stored on user's computer hard drive containing
information about the user. The cookie
helps us analyze web traffic or informs you about your use of a
particular website. Cookies allow web
applications to respond to you as an individual, tailoring its
operations to your needs, likes and dislikes by
gathering and remembering information about your preferences. When
you visit the Platform, we may
send one or more cookies (i.e., a small text file containing a string
of alphanumeric characters) to your
computer that identifies your browser.
Some of these cookies may be connected to third-party companies or
websites. The terms of use of such
cookies are governed by this Policy and the privacy policy of the
relevant third-party company or website.
For example, Google measures the performance of advertisements by
placing cookies on your computer
when you click on ads. If you visit the Website when you have such
cookies on your computer, we and
Google will be able to tell that you saw the ad delivered by Google.
The terms of use of these cookies are
governed by this Policy and Google's Privacy Policy.
Disabling Cookies:
You can choose to accept or decline cookies. Most web browsers
automatically accept
cookies, but you can usually modify your browser setting to decline
cookies if you prefer. If you disable
cookies you may be prevented from taking full advantage of the
Website because it may not function
properly if the ability to accept cookies is disabled.
Clear GIFs, pixel tags and other technologies: Clear GIFs are tiny
graphics with a unique identifier, similar
in function to cookies. In contrast to cookies, which are stored on
your computer's hard drive, clear GIFs
are embedded invisibly on web pages. We may use clear GIFs (a.k.a.
web beacons, web bugs or pixel tags),
in connection with our Platform to, among other things, track the
activities of Platform visitors, help us
manage content, and compile statistics about Platform usage. We and
our third-party service providers
also use clear GIFs in HTML emails to our customers, to help us track
email response rates, identify when
our emails are viewed, and track whether our emails are
forwarded.
B. How Bocxy uses the Information we collect
1. HOW PERSONAL INFORMATION IS USED
We collect your personal information and aggregate information about
the use of our Platform to better
understand your needs and to provide you with a better Platform
experience. Specifically, we may use
your personal information for any of the following reasons: To
provide our Services to you, including
registering you for our Services, verifying your identity and
authority to use our Services, and to otherwise
enable you to use our Bocxy and our Services; For customer support
and to respond to your inquiries;
For internal record-keeping purposes; To process billing and payment,
including sharing with third party
payment gateways in connection with Platform and/or Bocxy 's products
and Services; To improve
and maintain our Platform and our Services (for example, we track
information entered through the
"Search" function; this helps us determine which areas of our
Platform users like best and areas that we
may want to enhance; we also will use for trouble-shooting purposes,
where applicable); To periodically
send promotional emails to the email address you provide regarding
new products from Bocxy, special
offers from Bocxy or other information about Bocxy that we think you
may find interesting; To
contact you via email, telephone, facsimile or mail, or, where
requested, by text message, to deliver
certain services or information you have requested; For Bocxy 's
market research purposes, including,
but not limited to, the customization of the Platform according to
your interests; We may use your
demographic information (i.e., age, postal code, residential and
commercial addresses, and other various
data) to more effectively facilitate the promotion of goods and
services to appropriate target audiences
and for other research and analytical purposes; To resolve disputes,
to protect ourselves and other users
of our Platform and Services, and to enforce our Terms of Use; We
also may compare personal information
collected through the Platform and Services to verify its accuracy
with personal information collected
from third parties; and We may combine aggregate data with the
personal information we collect about
you.
From time to time, Bocxy may use personal information for new and
unanticipated uses not previously
disclosed in our Privacy Policy. If our information practices change
regarding information previously
collected, Bocxy shall make reasonable efforts to provide notice and
obtain consent of any such uses
as may be required by law.
C. Electronic Newsletters, Invitations, Polls and Surveys
At our sole discretion, Bocxy may offer any of the following free
services on the Platform, which you
may select to use or receive at your option. Certain of the following
services may require you to provide
additional personal information as detailed below:
1. ELECTRONIC NEWSLETTERS
We may offer a free electronic newsletter to users. We will gather
the email addresses of users who sign
up for Bocxy for the newsletter mailing list. Users may remove
themselves from this mailing list by
opting out of receiving newsletters during the registration process,
by following the link provided in each
newsletter that points users to a subscription management page where
the user can unsubscribe from
receiving newsletters or by changing their preferences in their
Profile Settings page.
2. "SEND TO A FRIEND"
Our Platform users can voluntarily choose to electronically forward a
link, page, or document to someone
else by clicking "send to a friend." To do so, the user must provide
his or her email address, as well as the
email address of the recipient. The user's email address is used only
in the case of transmission errors and,
of course, to let the recipient know who sent the email. The
information is not used for any other purpose.
3. POLLING
We may offer interactive polls to users so they can easily share
their opinions with other users and see
what our audience think about important issues, Services, and/or the
Platform. Opinions or other
responses to polls are aggregated and are not identifiable to any
particular user. We may use a system to
"tag" users after they have voted, so they can vote only once on a
particular question. This tag is not
correlated with information about individual users.
4. SURVEYS
We may conduct user surveys from time to time to better target our
content to our Platform users. We
will not share individual responses from these surveys with any third
party. We will share aggregate data
with third party service providers, partners, and other third
parties. We also will post aggregate data
containing survey responses on our Platform; that data may be viewed
and downloaded by other users of
our Platform.
D. Security
We employ procedural and technological security measures, which are
reasonably designed to help
protect your personal information from unauthorized access or
disclosure. Bocxy may use encryption,
passwords, and physical security measures to help protect your
personal information against
unauthorized access and disclosure. No security measures, however,
are 100% complete. Therefore, we
do not promise and cannot guarantee, and thus you should not expect,
that your personal information or
private communications will not be collected and used by others. You
should take steps to protect against
unauthorized access to your password, phone, and computer by, among
other things, signing off after
using a shared computer, choosing a robust password that nobody else
knows or can easily guess, and
keeping your log-in and password private. Bocxy is not responsible
for the unauthorized use of your
information or for any lost, stolen, compromised passwords, or for
any activity on your Account via
unauthorized password activity.
E. Disclosure
We may share the information that we collect about you, including
your personal information, as follows:
1. INFORMATION DISCLOSED TO PROTECT US AND OTHERS
We may disclose your information including Personal Information
if:
(i)
Bocxy reasonably believes that disclosure is necessary in order to
comply with a legal
process (such as a court order, search warrant, etc.) or other legal
requirement of any
governmental authority,
(ii)
disclosure would potentially mitigate our liability in an actual or
potential lawsuit,
(iii)
reasonably necessary to enforce this Privacy Policy, our Terms of Use
etc.
(iv)
disclosure is intended to help investigate or prevent unauthorized
transactions or other illegal
activities, or
(v)
necessary or appropriate to protect our rights or property, or the
rights or property of any
person or entity.
2. INFORMATION DISCLOSED TO THIRD PARTY SERVICE PROVIDERS AND
BUSINESS PARTNERS
We may contract with various third parties for the provision and
maintenance of the Platform, Services
and our business operations, and Bocxy may need to share your
personal information and data
generated by cookies and aggregate information (collectively,
"information") with these vendors and
service agencies. For example, we may provide your information to a
credit card processing company to
process your payment. The vendors and service agencies will not
receive any right to use your personal
information beyond what is necessary to perform its obligations to
provide the Services to you. If you
complete a survey, we also may share your information with the survey
provider; if we offer a survey in
conjunction with another entity, we also will disclose the results to
that entity.
3. DISCLOSURE TO NON-AFFILIATED THIRD PARTIES IN FURTHERANCE OF YOUR
REQUEST
Your request for services may be shared with third party websites
with whom we have a contractual
relationship in order to provide your request with maximum exposure.
The post on the third-party website
will include the details of your request, including your location,
and other contact details. Interested
bidders, however, will be able to click on your request on such
third-party site, and will be directed to our
Platform where they will have access to your contact details (Partial
or complete), as would any other
service provider on our Platform interested in bidding on your
request.
4. DISCLOSURE TO OTHER USERS OF OUR PLATFORM
If you are a Channel Partner, the information that you post (other
than your payment information) is
available to other users of our Platform and our Services. Comments
that users post to our Platform also
will be available to other visitors to our Platform (see our
discussion of User Generated Content below).
In addition, we will post the results (in aggregate form) of surveys
to our Platform. If you are a consumer,
name, and location, as well as the details of your request, are
available to all visitors to our Platform.
Bidding professionals also will be permitted to see the consumer's
full name, telephone number, email
address and the location
5. INFORMATION DISCLOSED TO LAW ENFORCEMENT OR GOVERNMENT
OFFICIALS
We will disclose your information, including, without limitation,
your name, city, state, telephone number,
email address, user ID history, quoting and listing history, and
fraud complaints, to law enforcement or
other government officials if we are required to do so by law,
regulation or other government authority
or otherwise in cooperation with an investigation of a governmental
authority.
6. IN THE EVENT OF A CHANGE OF CONTROL OR BANKRUPTCY
In the event that Bocxy undergoes a change in control, including,
without limitation, a merger or sale
of all or substantially all of Bocxy 's assets to which this Platform
relates or other corporate
reorganization in which Bocxy participates, and is thus merged with
or acquired by a third party entity
(a "Successor"), Bocxy hereby reserves the right to transfer the
information we have collected from
the users of the Platform and/or Services to such Successor.
In addition, in the event of Bocxy 's bankruptcy, reorganization,
receivership, or assignment for the
benefit of creditors, or the application or laws or equitable
principles affecting creditors' rights generally,
Bocxy may not be able to control how your information is transferred,
used, or treated and reserves
the right to transfer the information we have collected from the
users of the Platform and/or Services to
non-affiliated third parties in such event.
7. INFORMATION DISCLOSED AT YOUR REQUEST
We may share your personal information with other Registered Users to
whom you explicitly ask us to
send your information or if you explicitly consent to such disclosure
upon receipt of a specific Service. For
instance, when you contract for a specific Service with another
Registered User, Bocxy will send that
Registered User a notice that includes the personal information that
you have chosen to allow Bocxy
to reveal to users with whom you contract.
F. Links to External Websites
The Platform may contain links to other websites or resources over
which Bocxy does not have any
control. Such links do not constitute an endorsement by Bocxy of
those external websites. You
acknowledge that Bocxy is providing these links to you only as a
convenience, and further agree that
Bocxy is not responsible for the content of such external websites.
We are not responsible for the
protection and privacy of any information which you provide while
visiting such external websites and
such sites are not governed by this Policy. Your use of any external
website is subject to the terms of use
and privacy policy located on such external website.
G. Updating, Deleting and Correcting Your Personal Information
You may choose to restrict the collection or use of your personal
information in the following ways:You
can review, correct and delete your personal information by logging
into the Platform and navigating to
your preferences page in "Edit Profile." You must promptly update
your personal information if it changes
or is inaccurate. Typically, we will not manually alter your personal
information because it is very difficult
to verify your identity remotely. Nonetheless, upon your request we
will close your Account and remove
your personal information from view as soon as reasonably possible
based on your Account activity and
in accordance with applicable law. We do retain information from
closed Accounts in order to comply
with the law, prevent fraud, collect any fees owed, resolve disputes,
troubleshoot problems, assist with
any investigations of any Registered User, enforce our Terms of Use,
and take any other actions otherwise
permitted by law that we deem necessary in our sole and absolute
discretion. You should understand,
however, that once you publicly post a Request, Offer, Want,
Feedback, or any other information onto
the Platform, you may not be able to change or remove it. Once we
have deleted or removed your
Account, you agree that Bocxy shall not be responsible for any
personal information that was not
included within your deleted and/or removed Account that remains on
the Platform.
H. What Choices Do I Have Regarding Use of My Personal
Information?
We may send periodic promotional or informational emails to you. You
may opt-out of such
communications by following the opt-out instructions contained in the
email. Please note that it may take
up to 10 business days for us to process opt-out requests. If you
opt-out of receiving emails about
recommendations or other information we think may interest you, we
may still send you emails about
your Account or any Services you have requested or received from
us.
I. ACCOUNT PROTECTION
Your password is the key to your Account. When creating your password
you should use unique numbers,
letters, special characters, and combinations thereof. In addition,
DO NOT disclose your password to
anyone. If you do share your password or your personal information
with others, you are solely
responsible for all actions taken via your Account. If you lose
control of your password, you may lose
substantial control over your personal information and be subject to
legally binding actions taken on your
behalf. Thus, IF YOUR PASSWORD HAS BEEN COMPROMISED FOR ANY REASON,
YOU MUST IMMEDIATELY
NOTIFY Bocxy TO CHANGE YOUR PASSWORD.
J. CHANNEL PARTNER GENERATED CONTENT
We invite you to post content on our Platform, including your
comments, feedback, pictures, and any
other information that you would like to be available on our
Platform. If you post content to our Platform,
all of the information that you post will be available to all
visitors to our Platform. If you post your own
content on our Platform or Services, your posting may become public
and Bocxy cannot prevent such
information from being used in a manner that may violate this Policy,
the law, or your personal privacy.
K. Privacy Policy Updates
THIS POLICY IS CURRENT AS OF THE EFFECTIVE DATE SET FORTH ABOVE.
Bocxy MAY, IN ITS SOLE AND
ABSOLUTE DISCRETION, CHANGE THIS POLICY FROM TIME TO TIME BY UPDATING
THIS DOCUMENT.
Bocxy WILL POST ITS UPDATED POLICY ON THE WEBSITE ON THIS PAGE. Bocxy
ENCOURAGES YOU
TO REVIEW THIS POLICY REGULARLY FOR ANY CHANGES. YOUR CONTINUED USE
OF THIS PLATFORM
AND/OR CONTINUED PROVISION OF PERSONAL INFORMATION TO US WILL BE
SUBJECT TO THE TERMS
OF THE THEN-CURRENT POLICY.